Allowing unauthenticated emails for CRM compatibility undermines DMARC protection, enabling ongoing spoofing campaigns and strengthening cybercriminal incentives.

Everything you need to know about real estate - earlier today, I noticed that one of our clients, who we had worked with to set their DMARC policy to p=reject, went ahead and downgraded it to p=none with no obvious reason for doing so.
A review of their DMARC reports from the past three months confirmed the domain was still being spoofed, with hundreds of emails originating from 165.154.0.0/16, 138.183.0.0/16, 196.202.0.0/16, and others.
After I followed up directly with the company’s founder, I was told that their CRM provider had advised them to downgrade the policy to allow non-authenticated emails to pass through.
As long as technology providers see moving from p=reject to p=none as a “solution” to get emails delivered, I don’t see how email scams will become any less attractive to cybercriminals.